This post is a companion piece to my previous essay: A “Unified Theory” of Social Networks, in which I developed a classification framework for social media platforms.
That framework ended up inspiring a host of generalizations and insights, which are presented here in bullet form. Please note that this is a work in progress, and I will continue to change and add to it over time.
Last revision: June 10, 2021
In this post, I’m excited to present a framework for classifying social media platforms.
Aside from helping to illustrate how and why successful apps have earned a place in our lives, I hope it may also serve as a “playbook” for new entrants who hope to carve out their own places in the landscape.
The main concepts are represented in the graphic below, and the rest of this essay provides insight into my development process.
To read about how I used this framework to derive generalizations about different types of social communities, check out my companion piece: Insights from the Unified Theory of Social.
Back in 2016, I was five years into building Plastiq, and the company had grown large enough to afford me a burgeoning work-life balance. I took up pottery and rock climbing, and filled the cracks of my days with books and podcasts. It felt great to get healthy again, both physically and mentally.
One day I happened to catch a This American Life podcast about social media.
For most of my life, I couldn’t care less about art.
Sure, I’d bought the occasional print to decorate my apartment. And I’d actually been to one or two art shows in my time. For a while I even sported a membership to the MFA in Boston.
But my motivations and experiences with art were purely superficial. Having art on my wall made me feel like a “grown-up”, and going out to a show was less about the art and more about having something to do. Tickets to the MFA were simply another “stop on the tour” for visiting friends and family.
For all the time I spent knelt at the altar of art, I simply wasn’t a true believer.
Next month, my brother is set to finish his Neurosurgery residency at Harvard, a full 16 years after completing undergrad. He’s a bit older than most graduates of his program, but not for lack of progress – along the way he’s earned a Ph.D in brain tumor immunology and amassed a plethora of papers, press, and patents. I couldn’t be more proud.
His first “real job” as a doctor starts in a couple months, and as I’m also embarking on a new journey of starting my next company, a recent phone call turned to discussing uncertainty about the future and the pivotal choices that drove us down two – by all superficial accounts – very different career paths.
Those who have spent some time around the Plastiq offices have probably heard me refer to one of my favorite alter egos – “Past Dan” and “Future Dan“. It all started as a joke when a co-worker and I were digging through some old code, and I just couldn’t decipher why I’d written it that way.
Starting a new job can be both exhilarating and nerve-racking. As a manager at Plastiq, I view it as one of my most important responsibilities to – with the help of our excellent talent team – onboard new reports in a manner that instills within them the context and confidence to do a good job, as well as set the tone and pace for our on-going working relationship.
To facilitate this onboarding, I thought it’d be valuable to compile a “Bill of Rights” that all my new reports can read, refer back to, and – most importantly – hold me accountable for during their tenure at Plastiq. It is my hope that these guidelines will provide a welcome centering influence as our work and roles continue to evolve over time.
Easier said than done, but nothing worth doing is ever easy, right?
1) Don’t complain about anything you’re not willing to make an effort to change. If you do choose to complain, then you have an obligation to do something about it.
2) Barring truly extenuating circumstances, do what you say you will, and do not do what you say you will not. Let your word speak volumes because it is your bond. If you are uncertain, remain explicitly uncertain to all relevant parties until such time as you can commit. Be wary of others who may sully the reputation of your word – either intentionally so or not – by ascribing false or unqualified quotes to you.
3) Let every choice you make be an opportunity to discover and define yourself more deeply. Make no unexamined turns, however unimportant they may seem. Be deliberate. Consider how your past and future selves will perceive your present words and actions. Strive such that your choices transform into principles you want to have. Actions form habits.
4) Endeavor to enter into all that you do without reservations nor expectations. Don’t hold back, and don’t only do things because of what you hope to gain. Respect the journey. Live fully and expect nothing, and everything will feel like a blessing.
5) Accept the existence of your worst self. Stare into a mirror until you cry. I guarantee no matter how comfortable you are with yourself, this will happen if you stare long enough. When you break, don’t look away. Realize that you are exactly the way you are meant to be – perfectly imperfect. It is alright to feel uncertain and to experience failure and to even hate yourself.
Recognize that you will not always be your worst self, nor can you always be your best self.
Our scene opens on a charming coffee shop on the edge of the Boston commons. It’s a crisp autumn day and I’m grabbing a midday pick-me-up with an aspiring entrepreneur friend, who has just informed me that she (or he) has enrolled in an intro to computer science course.
“Cool!” I’ll exclaim. Then, with a raised brow, I’ll often inquire, “What are you hoping to get out of it?”
Invariably, my friend will patch together a response involving some combination of the following two reasons:
…I usually respond with a dejected sigh. This is a scenario that I’ve experienced more times than I can count, and each time I’m two parts excited by my friend’s initiative and by the prospect of future CS-related banter, but one part concerned that my friend might not get what he (or she) wants out of the class.
The fact is, neither of the above responses are great reasons to enroll in an introductory computer science course (hereafter, “CS intro”), and here’s why…
The following is a thought piece I wrote for the internal Plastiq wiki. I wanted to share it in case others may find it useful for their place of work. Please be in touch with any questions, comments, or suggestions! A document like this only gets better with iteration.
Meetings are useful for two reasons and two reasons only: information sharing and decision making. A meeting should be called for one, the other, or both reasons.
Importantly, when I refer to “meetings”, I don’t mean ad hoc chats that may arise spontaneously around the office, although it’s important to be mindful of those too. Rather, meetings in this context refer to a time and place reserved for a set list of attendees to gather together and accomplish a well-defined goal. They can range from the informal (one-on-one catchups) to the formal (exec weeklys), and generally they would be well-served to follow some general guidelines.
So, without further ado, here are my 11 tips for productive meetings (in no particular order)…
